Return

Return at Marry Merry retail stores – Free

Marry Merry will be following the SOP guidelines by government by collecting details of all walk-in customers. Your cooperation is greatly appreciated.

Pick up service from home – RM 5

  • Pack your item(s) and submit an E-Return Form https://docs.google.com/forms/d/1RXYAOf_aRsusjV-9A0ackn9kY-UQNGYnkzlYsXGD7eM/edit
  • Return your order within 14 days from the delivery date
  • Kindly email us at returns@marry-merry.com to arrange for the pick service from home

Mail it back to us

Marry Merry Sdn Bhd

TRIUM,

62, JALAN 8/91, TAMAN SHAMELIN PERKASA,

56100 KUALA LUMPUR, WILAYAH PERSEKUTUAN KUALA LUMPUR,

MALAYSIA.

 

You can only return if the garments are in perfect condition:

  • The merchandise is unworn, unwashed, unused and is in a resalable condition
  • Has not been damaged whilst in the customer’s possession
  • Original condition with all tags intact
  • Proof of purchase is accompanied with the returned merchandise

 

Refund

How will my return be reimbursed?

  • Store Credit equivalent to the purchase value of the item(s) will be reimbursed to your Marry Merry account within 7 working days
  • Marry Merry does not provide cash refund for any return order(s)
  • Store Credit in Marry Merry account does not expire
  • Store Credit is non-refundable and non-transferable

 

Exchange

Exchange an online purchase in-store:

  • Online purchases can be exchanged at any of Marry Merry stores
  • In order to complete the exchange, you must present a valid Order Number at the counter
  • A one-time exchange can be made for the same designs, to a different size or colour only

Ask Us Anything