Delivery Methods and Periods

Domestic Delivery

– Standard Home delivery: 1 – 3 working days – RM19.90 (Peninsular Malaysia)

– Standard Home Delivery: 3 – 5 working days – RM19.90 (East Malaysia)

*If your country is not mentioned above, kindly email to enquiries@marry-merry.com as we will be assisting you from there.

Order Tracking

After the payment is authorised, you will receive an email with the order number. From this moment on, you can check the order status under “My Orders”.

Return Method

Return at Marry Merry retail stores – Free

Marry Merry will be follwing the SOP guidelines by government by collecting details of all walk-in customers. Your cooperation is greatly appreciated.

– Pack your item(s) and submit an E-Return Form via this link https://forms.gle/4iQmkH6HF91FjacJ6

– Return your order within 14 days from the delivery date

– You can only return if the garments are in perfect condition (unworn, unwashed, labels are intact and with corresponding receipt)

 

Pick up service from home – RM 5

– Pack your item(s) and submit an E-Return Form via this link https://forms.gle/4iQmkH6HF91FjacJ6

– Return your order within 14 days from the delivery date

– You can only return if the garments are in perfect condition (unworn, unwashed, labels are intact and with corresponding receipt)

– Kindly email us at returns@marry-merry.com to arrange for the pick service from home

 

Mail it back to us

– Pack your item(s) and submit an E-Return Form via this link https://forms.gle/4iQmkH6HF91FjacJ6

– Return your order within 14 days from the delivery date

– You can only exchange or return if the garments are in perfect condition (unworn, unwashed, labels are intact and with corresponding receipt)

– Mail it to the address below:

Marry Merry Sdn Bhd

TRIUM,

62, JALAN 8/91, TAMAN SHAMELIN PERKASA,

56100 KUALA LUMPUR, WILAYAH PERSEKUTUAN KUALA LUMPUR,

MALAYSIA.

Postcode: 56100

*If your country is not mentioned above, kindly email to returns@marry-merry.com as we will be assisting you from there.

Can I return my order?

For online purchase, returns must reach us within 14 days from the delivery or collection date with a valid Order Number

– You can only exchange or return if the garments are in perfect condition (unworn, unwashed, labels are intact and with corresponding receipt)

– Store Credit will be issued after you return is confirmed which equivalent to the purchase price of each returned item(s)

– We do not provide cash refund for any return orders

Can I return or exchange my online purchase in-store?

Exchange an online purchase in-store

– Online purchases can be exchanged at any of Marry Merry stores

– In order to complete the exchange, you must present a valid Order Number at the counter

– A one-time exchange can be made for the same designs, to a different size or colour only

 

Refund an online purchase in-store

– Store Credit will be issued into Marry Merry account within 7 working days

How will my online purchase be reimbursed?

– Store Credit equivalent to the purchase value of the item(s) will be reimbursed to Marry Merry account within 7 working days

– Marry Merry does not provide cash refund for any return order(s)

– Store Credit in Marry Merry account does not expire

– Store Credit can be used in your next online purchase with Marry Merry

If you have any enquiries, kindly email according to below email:

Orders and Shipping – enquiries@dressingpaula.com

Returns and Exchange – returns@dressingpaula.com

Payment

Payment of purchase can be done via cash, debit or credit card.

Pricing Range

Our gown price range will be between RM200 to RM3000.

Appointment or Reservation to visit the outlet

No appointments needed! Just walk right into any of our stores whenever you feel like it.

Stocks Availability

We would strongly recommend you to visit our store as we have plenty of evening gowns for your selection. Do drop by our stores at The Curve / Sunway Pyramid / Mid Valley KL / Mid Valley Southkey JB or SS2 to check them out!

Do you carry all the gowns on your website?

All the gowns published on the website will be at the store. However, it’s subject to the dress availability.

Size Availability

Our sizes are ranging from UK 0 – UK 14. However, it’s subject to size availability. I would strongly encourage you to visit our stores at The Curve / Sunway Pyramid / Mid Valley KL / Mid Valley Southkey JB or SS2 to check it out. Happy Shopping!

Size Measurement

Unfortunately we will not be able to provide you the exact size measurements. However, our size available are UK 0 – UK 14.

Return, Exchange & Refund

Unfortunately we do not allow return, exchange or refunds for our gowns. We would suggest you to be mindful when making your gown selections before making the purchase.

What should I bring to the store?

For the best fitting experience, it will be good if you can bring along nude undies, spanx, nippies or a strapless bra. However, this is optional only.

Suggestions of cleaning the gown

Our staff at the store will provide you the best way to clean the gown.

Alteration

If you need for your gown to be altered, please bring the receipt and revisit the outlet you purchased the gown from. Out outlet staff will be more than happy to assist you.

The alteration charges may differ based on intricacy or amount of altering needed.

Minimal alteration can be done in the store. However, more challenging alteration will be sent to our HQ in KL, for their further action.

The time needed for the alteration to complete will be advised by our outlet associates.

Rental Services

We do not provide rental services at Marry.merry. If you would like to rent a dress, we’d suggest you to check on our gown rental boutique, Style Rent. Visit the page at https://www.facebook.com/stylerentmalaysia/. We’ve got a range of dresses that may suit you. Drop by at Style Rent at anytime. Hope that helps, thank you!🙂

Gown reservations

We are not able to hold our stock. Please hurry before stock is finish!

Loyalty Program

We currently do not have any loyalty program for Marry Merry.

Details

You can drop a message at our chat box, DM us in or Facebook or DM us in our Instagram. Below are the addresses.

Facebook
@marrymerry

Instagram
@marry.merry_asia

Suggestions or Recommendations

You are welcome to give us your suggestions or recommendations, for our improvements. You may DM us the suggestions to the platform below.

Facebook
@marrymerry

Instagram
@marry.merry_asia

Outlet Variations

We are located in SS2, The Curve, The Mid Valley KL, Sunway Pyramid and Mid Valley Southkey JB. Those are the best stores in terms of variations. Our A-stores are definitely Sunway Pyramid & Mid Valley. Happy shopping!

Outlet Address & Operating Hours

THE MID VALLEY MEGAMALL
F-035, 1st FLOOR,
North Court , Mid Valley City,
Lingkaran Syed Putra,
59200 Kuala Lumpur .
Tel : +03-2280 0466
Operating Hours : 10.00am-10.00pm, daily

THE CURVE
Lot 214, 2nd Floor, The Curve,
No.6, Jln PJU 7/3,
Mutiara Damansara,
47800 Petaling Jaya
Selangor Darul Ehsan
Tel : +603 7722 5894
Operating Hours : 10.00am-10.00pm, daily

SS2
201, Jalan SS2/24
47300 Petaling Jaya
Selangor Darul Ehsan
Tel : +03-7873 6199 / 03-7873 6195
Operating Hours : 11.00am-8.00pm, Close on Tuesdays

SUNWAY PYRAMID
LG1.127,Lower Ground One,
Sunway Pyramid Shopping Mall,
Jln PJS 11/15, Bandar Sunway,
46150 Petaling Jaya,Selangor
Tel : +03 – 5621 0861
Operating Hours : 10.00am-10.00pm, daily

THE MID VALLEY SOUTHKEY JOHOR BAHRU
F-021, First Floor,
EDL, Southkey,
81100 Johor Bahru,
Johor.
Operating Hours : 10.00am-10.00pm, daily

Ask Us Anything